1. over RFoG, then this is less of an issue. I was wondering if the Hub 3 was put to modem mode and i bought a different router would the issue be fixed or should I take this up with virgin media. Initially, I thought it was a one-time thing, but after it kept happening for a couple weeks, I called customer support. Personally I think the issue requires a engineer visit to finally fix a issue that has been going on for years. I'm very sorry to hear about the issue with your broadband service. 1 (this will allow you to access your router’s settings)/ If you’ve put the router in “Modem” mode, use this IP address instead: 192. Well-informed. You should setup a BQM here- This will keep track of. 2. + £8 per month for a static ip address, cancel at anytime with 7 days’ notice. 1 or 1. There is a small amount of lag between broadband infrastructure providers making services available and appearing in the. . 168. I can see on the forum that this is down to too many people using VM in the area. 962 ms 5. Broadband in the UK is broken, but we’re here to make things better. 0%. e. g. Before we recently upgraded to the Super Hub 5, which for the most part a lot of our devices connected to, no problem. Previously with NTL, Virgin Net, Cabletel, Cable Online. That still compares poorly to the average of 15ms for fixed-line connections, but 37ms is just about good enough to avoid jitter in online gaming and videoconferencing. If needed you can book a technician, order a replacement WiFi Hub, or. Broadband speed not as per contract in Speed Sunday; Extremely high ping spikes on new M250 264Mbps VM router, 'no issues detected'. The latency test I was doing was on the Virgin app to my mobile phone. The check will show if there are Virgin Media faults in your area, under each of the three services; broadband, TV and phone. I experience intermittent drop outs on video conference calls and I suspect that the latency and packet loss is the reason for. The power levels on both your downstream and upstream don't have any issues, I have also looked at the network log & whilst there are a few upstream issues there isn't anything that isn't within. No underfloor heating. As a result, Virgin Media often post slow latency, or ping, rates in independent research compared to BT's fibre to the home network. Another option would be to get a suitable router, use the hub in modem mode and run the VPN software on that router. Called 0800 561 0061 , intermittent issues (no more information, no scheduled fix or anyt. 0 Downstream channels. Consider leasing a line if your workplace. Broadband only plans with FREE setup, prices from £28. 82. VM up their speed but look the other way that the upstream buffers under load for everyone in the area if it could do better QoS/BWM for low ping under load it will not be a problem. net and and a 45-51ms delay at host-62-254-42. I’ve managed to resolve the issue myself however using a spare signal booster thing I had spare from a previous VM installation. As @legacy1 (Thanks for the assist 👍) said, all the statistics that you have provided with the router are fine, we cannot see any issues there. Ookla measured the average latency on Starlink in the UK at 37ms. 9 and test again. Open an internet browser and type in the Virgin Media IP address: 192. The VM status checker picks up no issues for Broadband but one for TV expected to be resolved by the 10th of this month. Frequently (every few minutes) throughout the day, I suffer form periods of high latency and large packet loss. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). It said they are working on it (intermittent issues) and a fix is estimated to be done by 19/07/2023 at 11:00 GMT. 8. However, by design, it is more insulated against physical downtime and failures. Downstream bonded channels. Joining in. A neighbour has a BQM monitor set up and they are connected to the same FTTC cabinet but their graph looks far better than mine (not perfect but better). That’s the simplified version of their differences, but we’ll dive deeper into the two terms so you can better troubleshoot. CB22. Yeah I recently found that out about docsis. Was devices connected to the hub idle? As you can spike your connection. I have checked the router status and it seems there is noise on the upload channel that is likely the problem as one of the chan. i have rung the 'customer services' numerous times and feel like i'm hitting a 'fire' wall. As a quick recap. Awful Latency Issues in. on 09-02-2021 13:29. High Latency and random packet loss. By default, all projects automatically come with a default network that allows certain kinds of connections . I have both SKY and VM at home here, I never see these issues with the SKY service. 4 from 5 bands with different names and I left the same default unchanged. I am having high/ variation latency and pack burst while playing MW2 in Gaming Support yesterday; Need a Definitive answer to my network issues in Networking and WiFi yesterday; Power levels and internet issues in QuickStart, set up and connections Thursday; Periodic dropouts with huge packet loss and latency in Gaming Support Thursday Hi everyone, I have a bit of an unusual issue. Starting early August, I have been experiencing an awful lot of daily latency spikes, to the point where sometimes my laptop disconnects while I'm working. QuickStart, set up and connections. Gig 1's notorious latency and jitter issues and could well be the worst package of all to choose. I appear to be having latency issues and dropping some packets, a traceroute shows a 15-20ms delay at the sotn-core-2a-xe-816-0. Re: Hub4 latency issues. Still the same as last three weeks. In computer networking, latency is an expression of how much time it takes for a data packet to travel from one designated point to another. If your Hub is in Router mode try this link to see if the latency issues occurs. Virgin Media M125 Fibre Broadband. Simply test your broadband service, and if we find an issue we can help with a fix online. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). It's the latency that's causing the issues. To fix this you’ll need to log in to your router and change a few settings. Virgin Media threw alerts in our speed test system back on 19th January and got very close on the 26th January and today we see another low point. Here is an image of the BQM for the new Hub 5 (the BQM hasn't been running for that long currently). Latency is getting worse everyday. My latency is very high and - 5173339. Fibre to the Cabinet (FTTC) broadband comes in three main variants which offer a downstream line connection speed of 80 meg (80 Mbps), 55 meg (55 Mbps) or 40 meg (40 Mbps), but the actual maximum throughput speed of the service will be slightly lower than this at around 76 / 52 / 38 Mbps. Servicing and repairs are included with Virgin Media broadband at no extra cost, so if something goes wrong with Virgin. I am sorry to hear that you are having issues with the broadband, this is not. The average internet speed for Virgin Media Broadband is 190 Mbps and their median download speed is 135 Mbps. Set up a BQM first to see if there is any "congestion" (too many users) in your location at those times. in. 95 a month Save £10 a month for 12 months. Here is an image of the BQM for the new Hub 5 (the BQM hasn't been running for that long currently). Broadband ISP Virgin Media (Liberty Global) appears to have expanded last year’s DOCSIS 3. Open a web browser and go to 192. I've never got the full service I pay for with Virgin Media but things have taken a turn for the worse. The minimum latency is fluctuating and the average latency is higher compared to the Hub 3. 50% off £30. For most gaming devices and multiplayer games, a fast internet speed for gaming of at least 25 Mbps is recommended. Do a search of this forum - ther are lots of discussion on that issue For some background info see this old thread re. Its getting to the point where playing online games is impossible not to mention that this poor service negatively affects our working from home as myself, my son and my wife g. Sample BQM showing high latency issues on 11th April 2022. And my uploads are perfect. The CPU (processor) inside the modem component of. I know the sky was in a different socket (e. A bit annoying because the whole point of Virgin replacing the hub was to help aleviate latency issues so I've actually not noticed the slightest bit of difference due to how the Hub 5 works! Haha I'm on the M125 package. 1 based trial, which took place in the Berkshire town of Thatcham ( here) and pushed their network to “ hyperfast ” download speeds of up to 2. Here is an image of the BQM for the new Hub 5 (the BQM hasn't been running for that long currently). Calls over internet issues with Virgin wifi. Hey good people of Reddit! Over the last couple of weeks I have been having issues with my Virgin Media broadband. so at least rules out that my 3rd party router was the problem as it had issue with firmware and the QoS wasn't functioning properly. 0 in modem mode with Raspberry Pi (running. Got a response from virgin media about a complaint I made. Latency is the amount of time used by data to reach its destination and come back. 8. over RFoG, then this is less of an issue. We're carrying out some final checks to confirm this. Hello, I've been having broadband problems for like 3 weeks already and it's getting to a point where I don't even know what to do anymore. 2 Mbps). The screenshots below are just a few examples of our network being unstable not only during peak times but sporadically across the day. We know it’s frustrating when things go wrong and we’re working hard to resolve any issues. Latency is a measure of how much time it takes for your computer to send signals to a server and then receive a response back. I’ve managed to resolve the issue myself however using a spare signal booster thing I had spare from a previous VM installation. My BQM often shows as completely red even though I have an internet connection. 0. 3 5120 64 qam 3 2 23600000 35. It takes absolutely ages to connect to any website such as a simple google search, video calling is painful and working from home is making the situation so much worse. 1%. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for. I've done a full reboot of the router and my Decos. The importance of measuring and reducing latency cannot be overstated, as maintaining a high-performance and reliable network is. . Broadband ISP Virgin Media (Liberty Global) appears to have expanded last year’s DOCSIS 3. Simply test your broadband service, and if we find an issue we can help with a fix online. Hub 4 & Hubs 5 run a mix of DOCSIS 3. The estimated repair time is now: 01/11/2022 12:40:00. The estimated fix dte and time is the 27th February at 3pm. Hoping a virgin team member will see this and send an engineer out to fix the issue. Broadband problems can be extremely frustrating, particularly if you’re struggling to get help and support from your provider. I've done a full reboot of the router and my Decos. Virgin Media and its ADSL broadband problems Friday, November 9, 2007 12:05 PM; 29 comments; It is quite revealing that independently of each other both ISPreview and thinkbroadband both featured an article voicing concern over the rise in complaints from Virgin Media ADSL customers. on 17-01-2023 14:03. I've never got the full service I pay for with Virgin Media but things have taken a turn for the worse. For about 1. The range is not bad but I have noticed couple of. Update 4:55pm The original article was drafted at midday and shared with Virgin Media to give them some time to respond prior to publication which they have done. 95 a month. Inconsistent Broadband Speed. The engineer which came out found no issues but suggested we had too many devices (approx. Click on the “Upstream” tab, copy the text and paste into your reply. Packet loss is where some bits of information are lost. Multiple broadband speed tests over time can show if and when speed fluctuates. Click on the “Downstream” tab, copy the text and paste into your reply, do not take a screen shot. We called support and an engineer was sent out, but they just replaced my modem with a Hub 5 in the hopes that would resolve the. Click on the “Networking” tab. on 25-11-2021 20:07. Quarterly UK Customer (Connection) Figures – Q1 2022 5,595,800 Fixed Broadband – (down from 5,596,800 in Q4 2021) 42,721,500 Mobile inc. 12-month minimum term. Further details on how Virgin Media Business will use your data, including details on how to opt-out of further communications, can be found in our privacy policy. Hi Kath, Thanks for the response, Chris and Kain have been responsive and I'm grateful to them getting back to me. Currently on hold with VM customer support, who are having a tough time understanding. I’m wired right into my router and I lag all day long for fun, upgraded to virgin to get a boost I’m speed, from sky 70mbps to virgins 380mbps, both around 30 upload. Re: High Latency for over 12-18 months. Unfortunately it has made no change to the latency issues we are seeing. I have rebooted all devices (VM Hub, my own router. Hello, I recently upgraded my package to 1gig and was provided with the new hub 5. Rated 4. Kind regards, Ilyas. Internet speed test results can help you find and address potential connection problems, such as fixable WiFi blackspots. . 1130Mbps download), which was previously limited to an upstream rate of 52Mbps. Jitter is used to describe the amount of inconsistency in latency across the network, while latency measures the time it takes for data to reach its destination and ultimately make a round trip. I seem to be getting massive latency issues and speed issues I'm on 350mb. Click on the “> Check router status” button. Download speed, ping and latency are fine. . on 27-02-2023 11:42. on 29-09-2022 09:45. ALLM and VRR are also known as ‘game mode’ on some TVs. When the speed of the two devices differs. Got a response from virgin media about a complaint I made. BQMs (Past Week) :on 10-11-2022 14:16. Virgin Media Community; Broadband; Gaming Support; High latency; Options. Scotland 53. A number of Virgin Media’s UK broadband ISP customers have been left frustrated after they were promised the provider’s latest Hub 5 router (Sagemcom F3896LG-VMB) with their package, but instead ended up being sent an inferior Hub 4 (Arris TG3492LG-VMB) and with no clear promise to rectify the issue at a later date. 6% and 98. Personally I think the issue requires a engineer visit to finally fix a issue that has been going on for years. e. I was previously on M200 but have upgraded to M500. For the past few days I've been having issues with packet drops and high latency spikes. I've gone through the usual resetting the hub 5, no faults in my area etc. latency with 100% packet loss is far from a usable service. Hi forum members, I've been with VM for the last 18 months with a BQM showing high latency over the full contract impacting video and gaming. Hi again @Bradleygraham84. Speed and latency problems for Virgin Media users to some destinations | thinkbroadband The UK's largest independent broadband news and information site Log in Sign up now!. 3. I am connected to my router via Ethernet cable and have never experienced any issues up until now. Clearly shows lag spikes occurring. on 13-05-2023 13:11. The latency test I was doing was on the Virgin app to my mobile phone. All its engineers are on our doorstep here in Essex. Network log Time Priority Description 17/07/2023 17:24:20 notice LAN login - 5368428Re: Latency. In response to Sabrina_B. I've had Virgin broadband for 13 years, has always worked fine for me, obviously there has been the occasional outage but not. 5 weeks. Hi Jakemarques7, Thank you for reaching out to us in our community and welcome, sorry to see you are facing latency issues, I was unable to locate you on our system with the details we have for you, so I can try to help and have a closer look at things, I will send you an invite into a private chat, once received plaease click on the purple. Frequently (every few minutes) throughout the day, I suffer form periods of high latency and large packet loss. 2. Only the last couple months have I noted an issue. Yes, similar BQM for me and the main Belfast switch,. I recently joined Virgin Media as a new customer last month and since then, the high latency spikes makes playing games and talking in voice chat impossible. The wider internet can also suffer traffic problems which can increase latency. My friends who are on virgin in same city don’t get it. vpn latency when working from home. The main problem is that during this period of slow upload, any attempt to upload something results in massive latency spikes or a complete disconnect. Sometimes bandwidth gets confused with. Any ideas on what I can try. Re: High latency and constant packet loss while gaming and video conferencing. Sometimes, your broadband connection could be busy, or there may be a fault with your broadband provider's network. Regionally. Please see link below for a 24 hour snap shop. I have around 12 Wi-Fi clients most of them on ax mode, the rest is ac with only a couple of iot's in 2. Options. I'm really sorry to hear you've been facing issues with your connection and latency when gaming online. We would like to show you a description here but the site won’t allow us. Compute Engine only allows network traffic that is explicitly permitted by your project's Firewall rules to reach your instance. 0. 174. Choose your location to check coverage speeds in your area. 0 Kudos. 397 ms. Welcome back to the community and thanks for taking the time to post. There are a few latency spikes however this can be normal. Many people reporting issues in this area (service checker says no problems 🙄 ). Prior to August 2022, I was on a 250mb/s contract with a hub 3 and everything worked fine. This is the results of the monitoring from yesterday (5pm packet loss due to disconnecting the router). Steps 1 and 2 is the time taken for your request to travel from your device to your router, to your broadband provider, to the Switchcraft server, and finally, back to your device. on 11-02-2022 16:56. With gaming specifically, if I play call of duty, in game ping can average 40-50ms, yet in these hours which correlate with the increased latency, the ping can go from an average of 70/80ms to having instances where ping is 100-300ms+ or even periods where its 999ms (infinite ping). 17-07-2023 There are a few common causes of high broadband latency. Hello, I am experiencing latency and packet loss on my Gig1 connection with the Hub 4. The best times to game online or make big downloads, for example, would be when connection is fastest. Broadband and landline phone services are often closely linked, so it’s not surprising that Virgin Media managed to top the naughty spot for this category too. 9. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. Once again, Virgin’s main complaints drivers were focused on complaints handling (42%); billing, pricing, and charging issues (17%); and fault, service, and provisioning (16%) issues. Find out how much is BT Sport (TNT Sports) and Sky Sports on Virgin Media here. 168. SNR (signal to noise ratio). This can be replicated via WiFi. I have rebooted all devices (VM Hub, my own router. Hi Im currently running my HUB 5 in Modem Mode and I am using a 3rd party Router/Mesh system (UniFi), i keep experiencing high latency spikes and packet loss errors, when iv check my virgin hub network status, it is showing very high amounts of Post RS Errors on all channels and is steadily climbing, the downstream power. 222. Step: 03: Let The Virgin Test Speed Results Load And See The Results. I am on M350 package, I use a wired connection, but gaming with these issues is practically impossible. Upload speed and latency isn’t. No issues in your area? Symptoms are - Jitter in video calls, robotic communications, packet loss and high latency. Fewer delays mean that the connection is experiencing lower latency. Rebooting the hub usually starts the BQM recording again. Switch off your Gigacube and take out the SIM card. 1 modem mode. Any help would be much appreciated. The widespread launch of the 1. Before you go and tell me to run ping tests and trace routes and other things, I just want you to know, I have 0 issues with any other game or program. These estimated speeds apply to all new customers who buy our broadband services, and to existing customers who changed their broadband services, on or after February 28th 2019. At the very start of lockdown I was with Virgin and had latency issues due to over utilisation in my area, when I informed Virgin Media of this issue I was given a fix date of sometime that same month. Virgin Media Community; Broadband; Gaming Support; Latency issues; Options. Tuning in. Flag for a moderator. Virgin Media Community: Broadband: Networking and WiFi: Latency problems in WC1; Options. Also, If you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. Re: Really bad ping/latency issues in games and apps like discord. I have issue with my wifi in general since the start of my contract. 1 Gbps download speed; 5 Mbps to 52 Mbps upload speed; Cable broadband; 18-months contract length; Virgin Media is a prominent broadband provider in the UK market known for its high-speed internet offerings. Over the last 3 weeks I have expe. Hi everyone, I have a bit of an unusual issue. Some broadband customers on UK ISP Virgin Media ’s (VMO2) fixed line network are reporting a noticeable increase in peak time latency – usually between around 5:30pm and 11pm, which appears to have begun at around the end of last week. I'm sorry to hear about the issues with the latency. I'm sorry to hear about the poor experience you are having with the broadband connection. 0. risc19. is showing spikes every 10 seconds or so from 22 to 280, some as high as 500. . If it is virgin then it happens to a lot of people including myself. . Do a search of this forum - ther are lots of discussion on that issue For some background info see this old thread re. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. 28. I still have these issues even with my hub 3 in modem mode and using xr500 as a router it's so bad. I’m now getting normal speeds and latency. Appreciate the assistance. There are a few common causes of high broadband latency. The update was intended to fix latency spikes caused by the flawed intel chip in the cheap POS Virgin Hub. 1. Latency can not only cause issues with upload and download. 0 (SuperHub v3) wireless router in order to fix the long running latency bug on the Intel Puma 6 chipset. Our speed test won’t be able to “saturate” your Internet connection to test for bufferbloat if you’re. Many thanks for advice and help. A number of Virgin Media’s UK broadband ISP customers have been left frustrated after they were promised the provider’s latest Hub 5 router (Sagemcom F3896LG-VMB) with their package, but instead ended up. Sign in . 20-30ms (or up to 50ms) is low latency, so it is considered good. When you download anything – even just a web page – you are sending a request to a remote server. To date, the best I have had is 24ms and this is changing the DNS every time. SpeedRe: Latency / Jitter spikes, causing issues on teams, VPN, Google Home 25-07-2022 20:05 - edited 25-07-2022 20:23 Unfortunately I missed the boat on the 14 days - we were moving house over a fair period of time and didn't really get a chance to use it in earnest for work / play etc for a while!Customers of Virgin Media’s cable broadband ISP in Surrey, as well as potentially a few other parts of South East England, have for nearly two weeks been suffering from high latency times to servers in the EU (as well as a few in the UK). 20) and the Hub3 was not powerful enough so we would likely require a better router. 397 ms. I have had these issues since the day i got the broadband installed, Over 5 months ago. Speed tests over wired connection show varied results (screenshots below from speedtest and thinkbroadband - the first thinkbroadband result was before I started to monitor the broadband). After doing my research, this is the option I chose. 5 million via FTTP and. Has anyone seen similar issues in the london area? Poor Routing: (Paperspace Amsterdam - traceroute 74. 168. 3. latency issues questionRe: still shocking latency lag in wv10 virgin claim everythings fine. I'm sorry to hear of the issues that your currently having with packet loss on your connection, I have looked further into this and can see that there is congestion in your area, that has been logged in the last 24 hours and this is being worked on by our. on 21-11-2022 16:36. 2Gbps (214Mbps upload), to include parts of Southampton (Hampshire) and Manchester. Your setup (wired vs wifi, cable quality both indoor and outdoor), ISP network quality, routing quality, VPN Quality etc. I've been a virgin media customer now for 3 years and very rarely have any issues with my internet unless it is down in the local area (which is a rare occurrence). Please help. Hi :Blitax, thanks for reaching out to us on the Virgin Media forums. Check your in-game region. It doesn't matter how big the download is (it could be a song that would take a. We reported on latency issues for Virgin Media customers the other day, which was a follow up to another issue in April. This provides lag-free play without disruption across multiple connected devices. We have also checked to see what the situation is with regards the latency issues, and. Looks like I have issues again with my connection with latency spikes causing packet loss to the extent I'm actually seeing freezes and speedup lag on fifa23 on the PS5 which is wired into the hub 3 It's been largely inconsistent for a while but suddenly on Thursday just gone it was flawless, I had fast and responsive gameplay. Sign in . I've gone through the usual resetting the hub 5, no faults in my area etc. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsHi forum members, I've been with VM for the last 18 months with a BQM showing high latency over the full contract impacting video and gaming. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. e Red Latency/Packet loss icons appear on BF1, red latency issues appear on AoE2. packet loss. Please let me know how you get on and if any of these steps have helped. Buffering is an issue with latency which occurs when there is a delay processing data due to an internet connection. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. If so run the VPN software on it and connect the XBOX via it. Bandwidth measures how much data your internet connection can download or upload at a time. I have had the same issues with the router constantly dropping out and saying you need to check your connections which are all fine, and constantly having to reset my router, which means you lose your passwords for everything connected to it. I’ve been having various issues with Virginmedia Broadband for about 3 months now, the first issue was the time it takes to load websites, which I believe is related to DNS, but Virgin sent out an engineer who checked everything and couldn’t find a fault on my connection. 4-6. Click on the “Networking” tab. Cable Modem StatusItem Status Comments. I've already had 2 engineers come out, had new wiring, new router, new ethernet cables and they both said the source of the problem was the cab, nothing to do with my home or router. Latency is effected by anything but bandwidth. The "orange" light is probably a result of a cheap failing LED - quite common in VM Hubs. I press 'H' to get on my mount and my character just stands still for 4-5 seconds and then gets on his mount. Yeah I'd agree that it would suggest a capacity issue based on the trend of the evenings being the worst of it and overnight it's pretty steady. 222 ms 3. Hi, I've been experiencing very. Awful Latency Issues. 3 5120 64 qam 1 Channel Channel Type T1 Timeouts T2 Timeouts T3. Hi @buchosmambo 👋. It seems that this specific issue cannot be resolved. I set up a broadband monitor and this is a typical output: I used the VM online service check and it said that there are no issues in my area, but stated there was an intermittent fault on the signal. Day by day my latency gets worse and worse. Hi, we've been experiencing high latency spikes and small outages for the last couple of months since roadworks started popping up here from another ISP installing FTTP. 3. High Ping and latency issues Hub5 in Gaming Support Sunday; BH12 Broadband Issues in Networking and WiFi 2 weeks ago; Packet loss and Latency since 23/10 Swindon in Networking and WiFi 2 weeks ago; Intermittent Dropouts & Reconnects in Networking and WiFi 2 weeks ago; Packet Loss issues in Networking and WiFi 3 weeks. Checked the "Router Status" and the signals are fine, but there are pre and post RS errors in. Set server send rate, client send rate & bandwidth limit to high in gameplay setting tab. The minimum latency is a flat line, or thereabouts, and the average latency is only minimally higher than the minimum latency. The hub reads 14ms on WiFi but when hard wired the best to date is 26ms on Xbox X console on cat 8 ethernet cable, how is this, surely I should be getting the same or less. I have checked the system today and no issues are showing.